The automotive industry is going through a seismic shift in the era of the new normal and we have entered into a business climate in which we will see an acceleration towards Artificial Intelligence (AI) applications. The aftermarket value chain is facing a strong potential for disruption. Besides the consolidation and integration of processes, the emergence of digital platforms will have the deepest impact on today's business models – AI and ML will play a profound role in achieving it.
Designed specifically for executives, business leaders and strategists, this Summit provides concise, executive and analyst briefings on the most promising opportunities to leverage AI for Warranty claims process and help in Cost Savings and Quality Improvement while enhancing dealer and supplier experiences. This summit also focuses on the importance of following a human centered design process to create an empathetic view of your customers and designing tailored solutions for a strong brand loyalty.
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